Zooming in on Artificial Intelligence and Machine Learning’s Impact on Physical Security

It’s almost impossible to have a conversation about modern security tech today without discussing artificial intelligence (AI) and machine learning (ML) in some way. Smart, connected systems are changing the ways security officials engage with the technology needed to keep businesses and their assets safe. As this smart tech becomes more the norm, just how potent is it? Is the hype somewhat overblown?

Recently, Howard Carder wrote an in-depth piece for SecurityInfowatch.com that touches on the complexities of this technology — both demystifying it and zeroing in on the realities of its immense capabilities and what still needs to be ironed out over time.

Enhancing perception through AI

Carder writes that, in its essence, “AI in security is about enhanced perception.” A security system that is powered by AI comprehends and analyzes information, while the traditional systems of yesteryear simply “see” and record incoming data.

A “smart” security system might be able to tell shoplifters and law-abiding customers apart, for instance. Carder likens this advanced technology as “an army of tireless, ever-vigilant observers” that never get distracted and can “process vast amounts of information in real time.” Contrary to many fears around AI, he stresses that this isn’t replacing human professionals. Instead, it’s complementing their contributions so they can be better at their jobs.

ML and AI can be proactive and predictive — ensuring a firm is prepared for potential threats and attacks rather than responding to them as they happen.

“But let’s be clear – these systems aren’t crystal balls,” he clarifies. “They can’t predict the future with certainty, but they can identify patterns and anomalies humans might miss, giving security teams a crucial head start in addressing potential issues.”

Another area where this technology can make an impact is in simplifying processes during an era of tightening budgets. Automated monitoring, predictive maintenance, and intelligent dispatching capabilities that are hallmarks of proactive AI systems means more can be done with less staff and resources.

A complementary tool for human expertise

While Carder sheds light on the many benefits of AI and ML-oriented security systems, there are still a lot of areas where this technology is lacking. For one, human input is forever needed. These are tools that can identify security breaches, but might not “understand the nuanced reasons” behind them, Carder explains. An AI system can help pinpoint areas of vulnerabilities, but doesn’t have capabilities of human ethical judgment to assess situations in real time and make a defense plan accordingly. All of this means that AI and ML are here to stay, but it’s still all relatively new technologies. The expertise of security professionals who have years of experience and judgment under their belts can’t be replaced by machines.

The company with a truly smart security plan is one that values human input and recognizes how AI and ML-based systems can enhancewhat these professionals bring to the table each and every day.

Check out the full article here.

Published by Peter Cavicchia

Peter Cavicchia is a retired U.S. Secret Service Senior Executive. He was formerly Chairman of the security consulting firm Strategic Services International LLC. https://petecavicchia.com/